Delivery by 12 service via DPD is only between Tuesday to Saturday. Your order will be dispatched the day before your selected event date. View full T's & C's
terms & conditions
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
Licence to use website
You may view, download for caching purposes only, and print pages from the website, provided that:
(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
(c) you must not edit or otherwise modify any material on the website.
By Customer (Customer is person placing order for picnic(s) irrespective if they are ordered as a gift for another person)
Orders for picnics to be delivered at an event or collected by Customer may only be cancelled by Customer within 72 hours of placing an order. Notwithstanding the foregoing, if an order is received within 72 hours of the planned time for the event, the Customer may not cancel the order.
Once an order is received the picnics will be delivered to the location of the event for collection at the stated time irrespective or weather conditions or cancellation of event by event organiser.
In the event that a written request for a cancellation is received within the relevant period, a refund of the value of the picnics only (subject to any costs already incurred by Little Picnic Company) will be made to the card from which payment was received. Under no circumstances will Handling Charges be refunded for orders cancelled by Customer.
By Little Picnic Company
Little Picnic Company reserves the right to cancel orders at any time with 72 hours’ notice to Customer. Little Picnic Company will contact Customer at any of the addresses (including Email and telephone – leaving voice message where appropriate) recorded at time of order and provide a refund of total amount paid at time of order including Handling Charges.
All requests for cancellation must be by email to Picnics@littlepicniccompany.co.uk and must include the confirmation number(s) provided at the time of order. Acceptance of cancellation for any other reason is at the sole discretion of Directors of Little Picnic Company.
All gift vouchers are valid for one year from date of purchase. No extensions are available, and vouchers are not redeemable for cash.
Our picnic gift vouchers can be used for picnics on any day. LPC gift vouchers cannot be exchanged for cash.
Vouchers are treated as cash and cannot be replaced if lost or stolen.
Unless specified, the cost of delivering the voucher recipient’s picnic is not included.
All other LPC T’s and C’s apply.
We require 72 hour’s notice for all picnics, and we cannot guarantee that that date you request is available.
On acceptance of your quote for catering services, a 20% non-refundable deposit of the total cost is required to secure the booking.
- 20% of total cost if cancelled 7 days prior to Event date
- 50% of total cost if cancelled 4 days prior to Event date
- 100% of total cost if cancelled 48 hours prior to Event date
Reduction in numbers: We understand that it is not always possible to know how many people will actually come to your event. However, we cannot accept a reduction in numbers within 7 days of the Event date.
Events booked on days listed as Public Holidays will incur a 20% increase on the total bill.
If due to war, strikes, industrial action short of a strike, lockouts, accidents, fires, blockades, import or export, embargos, ice, obstructions, natural catastrophes, government interventions, national or local disasters,terrorism or other such events beyond the control of Little Picnic Company, including the cancellation of any event or concert by an event organiser, Little Picnic Company is unable to perform its obligations and will be under no liability to the customer for any loss or damages which may be incurred by the customer.
Limitations of liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.[/vc_column_text]
Law and jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
Any complaint shall be made promptly and in any event must be received at the company’s office in writing addressed to the Managing Director, not more than 3 days from the date of the event concerned. We cannot accept complaints after this time.
Our contact details
The full name of our company is H & LPC Events Limited T/A Little Picnic Company and our address is 47 Bourneside Road, Addlestone, Surrey, KT15 3JB. You can contact us by email at email@example.com
We do not store credit card details.
IMPORTANT DPD DELIVERY INFORMATION
Delivery via DPD is only between Tuesday to Friday. Any orders placed for a Saturday delivery will be delivered the day before. Food delivery boxes can be stored in the fridge and will last 48 hours after delivery. View full T’s & C’s